Two management professors devise model for IT investment

by Dennis Brown

University of Notre Dame management professors Sarv Devaraj and Rajiv Kohli have teamed up on a new book titled “The IT Payoff: Measuring the Business Value of Information Technology Investments.”p. Published by Prentice Hall, the book provides business leaders with a systematic model for establishing information technology (IT) budgets that once were approved on faith and more recently have been slashed indiscriminately. The methodology includes specific templates, metrics and other tools that rationalize and optimize IT purchasing decisions.p. Devaraj and Kohli also provide a historical perspective on IT investment, including the strategic role of technology and the key risk factors in technology investment.p. A member of the Notre Dame faculty since 1996, Devaraj earned his doctorate from the University of Minnesota. In addition to IT payoff, his research areas include manufacturing strategy, electronic commerce, service quality, and productivity management.p. Kohli is in his first year at Notre Dame after previously teaching and conducting research at Lehigh University and the University of Maryland, from which he earned his doctorate. His other research interests include process innovation and e-commerce metrics.p.

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