Tips for two-step login when traveling

Author: Lenette Votava

Tech Travel

Now that Notre Dame faculty, staff and students are using two-step login, it is important to be prepared to use it when you are traveling from the University, either in the United States or abroad.

If you need to access ND services on a public computer or your own device, here are some tips before you leave:

• Review the devices you have enrolled in two-step login on your Two-Step Device Management page at twostep.nd.edu. Be sure to have at least two or more devices enrolled.

• Take one of those enrolled devices with you on your trip. (Note: If you are traveling internationally for University business, be sure to review the Technology Information Guide for International Travel to make sure you are following the guidelines for mobile devices, based on where you are going.) This information is available at ntrda.me/TravelSecurely.

• If you are traveling with a colleague or visiting someone you know, you may want to add his/her phone number to your list of enrolled devices while on your trip.

When you are traveling internationally with your smartphone or tablet that has the Duo app installed, you will still receive the “push” notification in areas where you have a Wi-Fi or cellular signal. If you are in an area that doesn’t have a Wi-Fi or cellular signal, you can use the app to generate a passcode for a one- time use. Additionally, the passcode can be recorded for later use — as long as you haven’t used a passcode created at a later time. This is handy when you are not able to bring a mobile device to a work location.

A key fob is another option when you don’t have access to your smartphone or tablet or cannot bring either device on your trip. The key fob is a portable device that can be purchased with a departmental FOAPAL or personal funds. You can enroll the key fob on your device management page as another device to verify your identity. To purchase a key fob using a departmental FOAPAL, go to ntrda.me/twostepkeyfob.

You can also purchase a key fob for $20 at the ND Computer Service Center, 102 IT Center, using cash, check, credit card or Domer Dollars. For additional information on two-step login, go to ntrda.me/twostepinfo.