Mullaney honored as 'Leader of Change'

Author: Carol C. Bradley

Carol Mullaney

Carol Mullaney, director of the Office of Continuous Improvement, has been honored by the Network for Change and Continuous Innovation: Higher Education’s Network for Change Leadership (NCCI) as a 2016 Leader of Change.

The recognition program identifies leaders of change throughout higher education, recognizes them for their accomplishments, and links them with their peers to help leverage the impact of their work.

The award citation notes that over the past five years, Mullaney “has formulated and deployed a far-reaching, campus-wide culture of continuous improvement. With limited staff, her strategy for growth and expansion has been to ‘teach others to fish,’ through a succession of Lean Six-Sigma tools and techniques — a ‘belting system’ that recognizes successful projects and leaders that improve processes and impact the University’s effectiveness and efficiency. Under Mullaney’s leadership, about 70,000 hours of faculty and staff capacity have been restored.”

Said Bob McQuade, vice president for human resources, “Carol has been instrumental in inspiring our employees to acquire Green Belt certification. She is a champion of continuous learning and through her sharing of innovative ideas, the entire campus community has been provided with an invaluable resource that has helped imbue the spirit of continuous improvement across the University.”

Contact: Carol C. Bradley, NDWorks, 574-631-0445,